Shipping Policy

1. Shipping Rates & Destinations

• United States: We are delighted to offer Free Standard Shipping across all 50 US states and Washington, D.C. for our Printful collection, with no minimum purchase required.

• Canada: We offer a flat-rate standard shipping fee of $12 USD (displayed as its CAD equivalent at checkout) for Printful collection orders shipping to Canada.

• Original Artwork: Shipping for original artwork is included in the artwork price for deliveries to all 50 US states, Washington, DC, and Canada. Original paper art is shipped flat and packaged separately from print-on-demand products.

Canadian Import Charges

Canadian deliveries may be subject to local import duties, taxes, or carrier fees payable upon delivery. These charges are not included in our product prices or shipping rates and are not collected by our store at checkout. Free shipping for original artwork does not include any applicable import charges.

2. Processing Time

• Print-on-Demand (POD) Goods: Made-to-order items typically require 2 to 7 business days for production and processing, with potential minor delays during peak holiday periods.

• Original Art: Hand-packaged and dispatched directly from our studio. Please allow 3–5 business days for processing before shipment.

3. Transit & Delivery Time

• Original artwork: Estimated standard carrier transit times are 3–5 business days for the US and 6–12 business days for Canada, after processing.

  Print-on-demand products: Shipping times vary by product, fulfillment location, and destination. Production and processing typically take 2–7 business days before shipment; carrier transit time is additional. Cross-border shipments may take longer than domestic shipments, and items may arrive in separate packages. Delivery estimates are not guaranteed.

• Please note that transit times are separate from processing times and may occasionally vary due to peak seasons,severe weather, or carrier delays.

4. Shipping Methods & Carriers

• We utilize reliable carriers to ensure your items arrive safely and securely. The specific carrier is chosen based on your destination and the most efficient available option.

5. Order Tracking

• Once your order ships, you will receive a confirmation email containing your tracking number so you can monitor its journey to your door.

6. Delivery Issues & Address Accuracy

• Please ensure that your shipping address is correct and complete at the time of checkout. We are not responsible for delays or misdeliveries caused by incorrect addresses provided by the customer.

• If you experience any delivery issues, such as a severe delay or a lost package, please contact us promptly so we can work with the carrier to resolve it.

Contact Information If you have any questions or concerns about our shipping policy, please reach out to us at:

Email: hello@deniseantoinette.com